Global Operational Excellence Lead - Process Improvement

A leading insurance firm in Greater London is seeking a Senior Manager of Operational Excellence. The role involves identifying and analyzing continuous improvement programs to enhance operational quality, delivery, and cost. Candidates should have at least 5 years of experience in an operational excellence or change role, preferably within insurance broking. A degree or professional qualification in process improvement is essential. The position fosters a culture of continuous improvement and supports team empowerment and coaching.