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Global Major Incident Lead, Business Command Center

Posted 8 days 7 hours ago by Citibank (Switzerland) AG

Permanent
Full Time
Other
Dublin, Ireland
Job Description

Citibank (Switzerland) AG is seeking a Business Command Center Major Incident Lead to ensure stability for Citi's Services globally. You will orchestrate incident response, manage major events, and align business needs with technical solutions to minimize client disruption.

You will lead crisis management, communicate clearly with senior stakeholders, monitor incident metrics, and drive recovery efforts across global teams, including on-call support and tabletop exercises.

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