Global Major Incident Lead - Business Command Center

Citigroup Inc. is seeking a Major Incident Lead to ensure stability of Citi's Services globally. You will manage major incidents, coordinate cross-functional teams, and drive rapid remediation while maintaining high service standards.

This role bridges business needs with technical solutions and emphasizes clear communication with senior leadership. Based in Dublin, the role requires global collaboration, on-call readiness, and leadership across multi-region initiatives.