Global Head of Digital Marketing Technology (Permanent, Paris, English only)

Our global end client is a world-leading company with a presence in 100+ countries worldwide, generating annual sales exceeding 5bn EUR. Renowned for their premium products and services, the company serves customers through direct sales, comprehensive services, and cutting-edge digital platforms. At the forefront of digital transformation, they are creating innovative multi-channel solutions that combine technology with exceptional customer experience. The company is now seeking their Global Head of Digital Marketing Technology.

The role is based in Paris. Fluent English is required (French not necessary). Due to permit restrictions, we can only consider EU nationals.

THE ROLE
You will be responsible for the Back End technology supporting the Company's global marketing operations, covering E-commerce, website technology, and digital customer experience. You will be responsible for leading the strategic technology vision and execution supporting our client's global digital marketing operations. This role combines strategic business leadership with technology oversight, driving digital transformation across E-commerce platforms and customer experience technology that generates billions of Euros in annual revenue.

RESPONSIBILITIES

Strategic Technology Leadership

• Define and execute the technology roadmap for global digital marketing operations
• Bridge business strategy with technology execution
• Lead the company's digital evolution from traditional sales to integrated multi-channel B2B experiences
• Partner with internal leaders to align technology investments with business objectives

E-commerce & Digital Platform Oversight

• Oversee the strategic direction of the global E-commerce platform and digital touchpoints
• Drive technology initiatives that enhance the digital revenue stream
• Ensure seamless integration between online platforms, customer service, account management, and retail operations
• Manage technology architecture supporting operations globally

Customer Experience Innovation

• Lead strategic initiatives for the complete digital customer experience:
  
  • AI-powered search and personalized recommendations
  • Streamlined payment and checkout optimization
  • Comprehensive post-purchase and self-service capabilities
  • Advanced analytics and customer insights
• Define customer experience technology standards and innovations
• Drive technology solutions that increase customer engagement and sales productivity

Cross-Functional Leadership & Program Management

• Lead distributed global teams
• Collaborate with Program Management, UX/UI Design, Software Development, Sales & Marketing teams
• Align technology initiatives with Finance, Logistics, Supply Chain, and Customer Operations
• Drive agile methodologies and continuous improvement across technology initiatives

Reporting & Organization

• Matrix organization with both geographical and functional reporting lines
• Collaboration across global teams in multiple time zones

Requirements

• 10-15 years experience including previously top-tier consulting or equivalent strategic roles
• Proven track record leading technology initiatives in large organizations
• B2C or B2B E-commerce and digital platform experience
• Global team leadership across multiple countries
• Executive presence with ability to influence at C-suite level
• Performance-driven mindset balanced with collaborative leadership style

An excellent package is on offer for the right profile; This role represents a significant opportunity for a technology-business hybrid professional to shape the future of digital marketing technology at a global manufacturing leader while building toward executive-level responsibilities. For more information please send us your CV and we will contact you shortly to discuss it in more details. This role is being handled exclusively by our executive search team. All applications will be treated with complete confidentiality.