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Global Head of Customer Support & Experience

Posted 2 hours 23 minutes ago by UNIT4 NV

Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description

UNIT4 is seeking a Vice President, Global Customer Support to lead our worldwide support organisation. You will define strategy, operating model and capabilities to deliver rapid, consistent outcomes across products and regions.

You will work with Product, Engineering, Cloud Operations and Go-to-Market teams to remove friction and improve resolution effectiveness. You will shape the future of support through automation, AI and modern service delivery practices, creating measurable impact for

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