Global Head of Customer Experience & Journey Design

Stannah is seeking a Head of Customer Experience to lead the global CX strategy for the Home Accessibility division from its HQ. You will shape the end-to-end customer journey, champion the voice of the customer, and drive improvements across Sales, Operations, Service and Marketing in multiple international markets.

You will work 2-3 days in the London or Andover offices and at least one day weekly in Andover, guiding a transformative, growth-focused CX capability for a major family-owned