Global Head of AI-Driven Claims Intake & Transformation

Gallagher Bassett is seeking a strategic leader to transform its Global Claim Intake/FNOL function, overseeing large-scale operations and shaping AI-powered intake, customer experience, and service delivery across geographies and lines of business.

You will own the global product direction for AI-led intake transformation, build business cases for investments, and lead a data-driven culture with metrics and governance to improve claim outcomes for clients worldwide.