Global Head KYC Onboarding

Date: 28 Apr 2023
Sector: FINANCIAL MARKETS
Type: Permanent
Location: London
Salary: £90,000 - 100,000 per annum
Email:
Ref: DB

Role Overview

Our client is looking for a Global Head of KYC Onboarding Supervisor to manage and oversee a team and ensure all efforts are aligned and focused on delivering quality throughput of files resulting in complete and timely onboarding of clients. This role works for a Global Institutional Brokers, onboarding banks, hedge funds, trading firms, and other financial institutions.

Accountabilities

• Processing client cases and acting as SME escalation within the onboarding team
• Approval of low and medium risk accounts
• Supervise the customer onboarding team, primarily focused on London Head Office
• Capacity management, including prioritisation
• Coaching and supporting your team, including performance management
• Complete file reviews (KYC, account opening documentation, admin) and sign off low and medium risk accounts
• Ensuring files are compliant with appropriate regulation and in line with firm's policies
• Ensure that appropriate client documentation is issued to all new customers and in accordance with local regulatory and any exchange requirements
• Acting as point of escalation for the onboarding team; ensure that complete records of all customer documentation are maintained
• Timely escalation of issues/developments
• Facilitating quality assurance feedback sessions with the Financial Crime team
• Assist with the implementation of changes within the department (regulatory, operational) and always endeavour to streamline processes and procedures for a better client experience

Qualifications

Direct line management experience of 1+ year(s) (global) of onboarding teams
Managed teams through transitions
KYC experience of 5+ years
Onboarding experience of 5+ years
Work collaboratively in a high-pressure environment