Global Digital Services & Enablement Leader Transformation

Cactus Search Ltd seeks an accomplished Head of Digital Services & Enablement to drive a senior, internationally focused leadership agenda. The role unites digital technology, customer experience and operational excellence to deliver meaningful improvements at scale.

You will build capabilities, platforms and processes that make customer service smarter, more efficient and easier to access across a large organisation, while leading multidisciplinary teams and partnering with senior stakeholders.