Global CX & Operations Strategy Lead

Raylo is hiring in Belfast to lead Customer Experience across our growing global footprint. You'll define a world-class CX standard, own the NPS program, and partner with product, engineering and marketing to drive measurable improvements across touchpoints and journeys.

You will apply data-driven decisions, AI-enabled insights and scalable comms to elevate customer satisfaction while Raylo expands from the UK to international markets.