Global Customer Service Coordinator Empathy-Driven Support

WSET in London is seeking a Customer Service Coordinator to deliver high-quality support to our customers across multiple channels. You will handle enquiries, resolve issues promptly and work with APPs and students to uphold service standards.

The role emphasizes continuous improvement, collaboration with internal teams, and alignment with WSET values. The successful candidate will bring proven customer service experience, excellent English communication, and a proactive, solution-focused