Global CRM & AI-Driven Personalization Leader

TUI Cruises GmbH is seeking a strategic CRM leader to drive the customer engagement strategy across Markets & Airlines. This role focuses on leading the transformation towards automated and personalised communications, impacting over 20 million customers.

The ideal candidate will have proven CRM expertise and strong leadership skills, with the capacity to develop and implement a comprehensive 3-year CRM strategy. The position offers competitive benefits including flexible working arrangements and opportunities for personal development.