Global Complaints L&D Trainer - Onboarding & Compliance

Framework Ventures based in Ireland is seeking a CX Operations Senior Complaints Trainer. This role involves delivering training sessions, managing regulatory compliance programs, and enhancing investigation processes. You'll collaborate closely with various teams while ensuring that the training aligns with internal policies.

The ideal candidate has a strong background in program management focused on regulations like those in cryptocurrency and financial services. Passion for driving performance improvement and a commitment to compliance is essential.