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Global BPO Performance Delivery Lead (Hybrid)
Posted 8 hours 10 minutes ago by Trip.com
Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description
A leading travel services company in Edinburgh is seeking a Performance Delivery Manager to drive operational excellence across their global BPO partner network. This role involves monitoring performance metrics, providing operational support, and fostering collaboration. The ideal candidate will have over 3 years of BPO operations experience and strong analytical skills, with opportunities for career development and hybrid working options.
Trip.com
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