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German-Speaking Technical Support Analyst

Posted 1 day 14 hours ago by Wolters Kluwer - Financial Services Solutions

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Wolters Kluwer - Financial Services Solutions is seeking a Technical Support Analyst to join our global technology team. You will resolve technical issues, guide customers through product installation, document cases, and contribute to knowledge bases to improve support efficiency.

The role emphasizes intermediate troubleshooting, collaboration with cross functional teams, basic root cause analysis, and clear customer communication in German.

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