German-Speaking AI-Driven Customer Success Associate

Moody's Investors Service is seeking a Customer Success professional to drive overarching customer success across the lifecycle. You will work as a trusted advisor, sharing best practices, training resources, and product updates to enable adoption at scale.

You will lead engagements, organize onboarding and strategy sessions, and collaborate with teams to produce end-user training materials. A strong focus on client satisfaction and risk-aware communication is required.