General Manager

General Manager - Food (Multi Site)

We are looking for a high impact General Manager to lead our food laboratory operations across two key sites in Trowbridge and Sittingbourne. This senior leadership role carries full responsibility for operational performance, people, and P&L, and involves shaping site strategy, driving continuous improvement, and delivering exceptional service to our clients.

Location & Travel

This is a multi site role requiring regular presence at both the Trowbridge and Sittingbourne laboratories. The successful candidate will operate across locations, managing time and teams effectively at both sites.

Day to Day

• Lead and develop high performing laboratory teams across both sites
• Take full ownership of site performance, including P&L, KPIs, and service delivery
• Drive continuous improvement initiatives to enhance efficiency, productivity, and quality
• Build strong client relationships and support business growth opportunities
• Ensure compliance with quality standards (ISO 17025) and regulatory requirements
• Promote a strong health & safety culture and embed best practice
• Work closely with senior stakeholders across the business to align on strategy and performance
• Develop and deliver site business plans and report on progress
• Lead across two strategically important sites
• Exercise real ownership and autonomy to shape performance and culture
• Make a visible impact at a senior level

Essentials

• Proven experience in a senior leadership role within a laboratory or regulated environment
• Strong track record of P&L ownership and delivering against commercial targets
• Experience managing large, multi disciplinary teams
• Ability to drive performance, KPIs, and continuous improvement
• Strong stakeholder management and communication skills
• Knowledge of quality standards such as ISO 17025 and ISO 9001
• Comfortable working across multiple locations with regular travel
• Full UK driving licence

Benefits

• Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
• Ability to Buy annual leave
• Enhanced Company Sick Pay Scheme
• Salary Progression Scheme based on technical and behavioural competencies
• 'Celebrating Success' Recognition Awards
• Perkbox membership providing access to discount vouchers and wellness hub
• Learning/study support
• Group Personal Pension Plan
• Car Parking on site

Eligibility & EEO Statement

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or hold or be able to obtain a valid working visa. ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.