General Manager

General Manager - Community focussed Modern British Pub - Quality - Balham

Only a stone's throw from Balham Station, situated just off the hustle and bustle of Balham High Road, Balham Bowls Club is a delightfully nostalgic social club and restaurant. A community hot spot for socialising with loved ones, friends, family, neighbours. Enjoy a variety of the best British classics, our chefs pride themselves on sourcing quality seasonal produce while our friendly and engaging team encourage you to pull up a chair, unwind and have a gander at the Bowls Club memorabilia from days gone by.

The Role:

As General Manager, you will own every facet of the venue's performance. You'll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You'll also have the chance to train, develop, and progress your career as the company continues to grow.

What we're Looking For:

• Put your heart on your sleeve:take ownership, be bold, and run the business as if it's your own
• Stay cool under pressure-calm, composed, and unflappable
• Drop the egoat the door and get things done
• Minimum 2 years' experience as a General Manager
• Deepknowledge of premium gastropubfood & drink businesses
• Experience running high volume sites is beneficial
• Strong communication and organisational skills; approachable leadership
• Superb customer and floor service skills
• Solid financials, operations, and customer-satisfaction know-how
• Entrepreneurial flairand a genuine passion for people development
• Love to train, mentor, and grow a high-performing team
• Personal License holder is a plus

What's In It For You

• Competitive salary up to £60,000 (plus generous Bonus and Super Bonus schemes you can influence)
• Live-in accommodation on site
• Comprehensive training and ongoing development to accelerate your career
• Clear path for progression with regular openings and opportunities to step up
• Employee discounts across all our pubs, bars and restaurants
• Strategic autonomy: make meaningful decisions, own your results, be fearless
• Continuous team trips, management incentives, and socials in a warm, family-like culture
• 28 days' holiday
• Free meals during shifts
• Employee Assistance Programme via Licence Trade Charity
• Lucrative referral scheme:earn up to £1,000 per successful referral
• Birthday day off on us
• Cycle-to-work scheme
• Enhanced maternity/paternity/adoption pay
• Workplace nursery benefit
• Length-of-service recognition rewards
• Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies

Ready to lead a standout, community led and quality-focused venue in Balham?

If you're bold, people-centric, and commercial with a passion for exceptional food and drink, we'd love to meet you.