General Manager

We are seeking an experienced General Manager for The Hoxton, Berlin!

The Hoxton, Berlin sits in the heart of Charlottenburg, with 234 bedrooms of varying sizes, a ground-floor bar and coffee space, a streetside terrace and The Apartment for meetings and events - it's a proper home base for locals and travellers alike. Coming in 2026, we'll also be opening a large banqueting space for bigger gatherings, celebrations and events.

Charlottenburg is classic Berlin with an easygoing twist - independent shops, great cafés, bars and restaurants, and a creative energy that runs just under the surface. You're a short wander from Savignyplatz and the Kurfürstendamm boulevard (think Oxford Street, Berlin style), with plenty of culture on your doorstep, but it still feels like a neighbourhood where people actually live, hang out and take their time.

Job Description

• Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re forecasting).
• Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties.
• To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long term relationships with suppliers and contractors.
• Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market.
• Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!
• Play a key role in managing the relationship with the central teams and owners.

Qualifications

• A strong hotel operator with experience in the German market.
• Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what's right for the brand.
• Passion for providing great guest experiences, rooted in high quality service that feels natural.
• Someone who leads from the front - you're only as good as your team, know how to set standards, and motivate & develop those around you.
• Good market & industry knowledge and connections that you can use to make sure the brand makes an impact.
• You're looking for a place where you and everyone can be themselves, no clones in suits here.
• You're not precious; we all leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.

Additional Information

What's in it for you

• Join an innovative, fast growing, international group that's committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
• A competitive package and plenty of opportunity for development.