General Manager

Go back South Tees Hospitals NHS Foundation Trust

General Manager

The closing date is 05 February 2026

To support the clinical services management team in providing leadership and accountable for delivery of delegated tasks, services and other areas of responsibility, including development of the services within the Directorate and to ensure high quality patient care is delivered within available resources and in line with the Trust's overarching strategic objectives.

The General Manager will support the directorates in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance the Trust sets itself.

The General Manager will support the Management team in providing professional management and leadership to the Directorate(s), working with the various teams to develop and implement strategic and operational plans aligned to the overall Clinical Service strategy.

Main duties of the job

• Working in partnership with the Managers and lead clinicians to ensure effective and efficient management of the services within the Directorate to meet access targets within the resources available.
• Ensuring the services within the Directorate fulfil their agreed objectives quality standards.
• Reporting outcomes and progress towards all goals and objectives to the Clinical Service Management Team.
• Representing the Directorates or its constituent services at Clinical Service Meetings or other forums as delegated by the Senior Manager.
• Monitoring and implementing Clinical Governance systems.
• Assisting in the management and planning capacity and financial budgets.
• Responsible for delegated budgets in designated areas.
• Assisting in the production of Business Cases for service development and secure funding to support the strategic plan of the clinical service and to improve the services provided.
• The post holder will actively monitor, analyse, interpret information and data, make recommendations and initiate implementation of service change and re-design across the whole Clinical Service.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

Leading your Team to Success

Leading Into the Future

Service Improvement for Beginners

Developing your Service Improvement Skills

The leadership and improvement programme aims to:

Explore leadership within the NHS

Promote Trust values and behaviours

Develop your leadership effectiveness and skills

Equip staff with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these six and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house and externally provided courses and bitesize programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification Qualifications

• Degree/Diploma in relevant area or equivalent demonstrable experience
• Postgrad diploma in leadership qualification or equivalent demonstrable experience

Experience

• Demonstrable experience in management, including direct line management responsibility
• Experience and evidence of creative strategic thinking
• Experience of successfully managing significant change/project management.
• Substantial and relevant management experience, including line management in an operational role.
• Demonstrate achievements in managing and meeting targets through finance and commissioning frameworks.

Knowledge and Skills

• Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc. or comparable service improvement methodologies. A strong knowledge of change and project management processes.
• Comprehensive knowledge of financial and commissioning framework and experience of workforce and capacity planning. Knowledge of budgetary planning and cost improvement planning processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South Tees Hospitals NHS Foundation Trust