General Manager

Hours of Work: 40 Hours Per week (including weekends)

We are proud to have the best General Managers in the Industry. Here at Away Resorts, they inspire and develop their teams to deliver delight to our Guests and Owners, offering the most amazing holidays whilst remaining commercially astute and delivering their EBITDA. We empower our leaders to identify new opportunities and oversee any development process. Due to an internal promotion, we are looking for a new General Manager that will lead the incredible Newquay Bay Resort.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.

Newquay Bay Resort, the perfect location for seaside adventures in Cornwall, mixed with the tranquillity of a country getaway. This peaceful valley setting on the breath taking North Coast, experience the brisk breeze of open air, heavenly seafood restaurants, and next level watersports!

• Lead, manage, motivate and develop your team of Holiday Heroes to deliver delight to guests and owners, and fulfil their own potential
• Deliver Park EBITDA and annual profit targets, preparing and managing budgets, identifying new profit opportunities and controlling costs
• Ensure the Park standards meet with the expectations set out in our Operational Manuals and company policies and procedures, including health and safety, food safety and licensing laws
• Create a spirit of support and co-operation across functions, to deliver an excellent customer experience to our guests and manage seasonal budgets effectively

Skills, experience, and qualities you'll need

• Prior experience as a General Manager, Operations Manager, Commercial Manager or Deputy General Manager within hospitality environment that includes accommodation
• Strong leadership skills, an ability to give and receive feedback, and a track record of coaching managers to grow in their roles
• Commercial and sales skills, including experience of managing capital projects
• Change management experience and a flexible open attitude to change
• A friendly, customer focused approach with excellent communication skills

What we can offer you

• Bonus Scheme
• Private Health Care
• Discounted Employee Benefit - Perkbox
• Enhanced Family Benefit
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and recognition

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. Afterall, wouldn't it be boring if we were all the same? In short, we want to bring your whole self to work!

Want to join our team? Here's how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at