General Manager

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy, which they tend to do, thanks to your super-brilliant management.

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club, and Brightside
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years of service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast-growing business
• Achievable bonuses
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

• You are probably an existing General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager with a background in restaurants, bars, cafés, or coffee shops.
• You will have experience working in a bar environment with serving freshly made food and drinks preparation.
• You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment, plus others in line with brand standards and a budget.
• You will have delivered successful training and recruitment for front-of-house teams including servers through to Assistant Managers.
• Ideally, some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.

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