General Manager - The Whistleblower

The Whistleblower is a multifunctional building created by Web Summit's founder & CEO, Paddy Cosgrave, spanning four floors at 30 South Anne Street, featuring a curated bookshop & café, versatile event spaces, workspaces, and reading rooms.

We are seeking an enthusiastic, operationally-focused General Manager who won't just be managing a building, but will help in curating an atmosphere where literature, caffeine, and big ideas collide.

Responsibilites Operations

• Oversee the daily integration of all four aspects of The Whistleblower: Bookshop & café, events space, workspace and facilities.
• Ensure a seamless guest experience across all zones, maintaining the highest standards of aesthetic and service.
• Report the building's costs and revenue, including budgeting and forecasting.

Programming & Event Management

• Collaborate with the programming team to host event launches, podcast recordings, and meetups.
• Oversee the logistical execution of events, including the seamless changeover of spaces to meet specific needs.

Managing stakeholders

• Direct management of cafe staff and working with stakeholders in the development of the spaces within the building.
• Foster a culture of "informed hospitality"-where staff are as comfortable discussing literature and politics as they are pulling a perfect espresso shot.
• Liaise with local stakeholders and the Dublin tech, cultural and civic communities

Facilities & Compliance

• Working with the Web Summit Workplace experience team, manage the maintenance of the South Anne Street property, ensuring all health, safety, and licensing requirements are met

Who you are

• 4+ years in management within hospitality, cultural institutions, or premium retail (e.g., boutique hotels, major galleries, or flagship bookstores)
• Comfortable moving between the operational, retail and event hosting needs of the role
• A genuine passion for media, technology, literature, and current affairs
• Ability to implement and manage modern POS systems, booking platforms, and CRM tools