General Manager - Hospitality & Operations

We're Hiring: General Manager - Hospitality & Operations

Location: Coconat - Community and Concentrated Work in Nature (Bad Belzig, Brandenburg)
Start Date: September / October 2025
Employment Type: Full-Time (40 hours/week)
Compensation: Fair pay within a purpose-driven organization, with additional support for your personal and professional development.

About Coconat

Coconat is one of Germany's leading workation destinations and a pioneer in rural innovation. Since 2017, we've brought together freelancers, remote teams, social entrepreneurs, and creatives from around the world to live, work, and grow - in the middle of nature.

Located just outside Berlin in Brandenburg, we run a 20-room hotel/coliving and coworking retreat, currently with full board and flexible workspaces. We're also home to the Flämingo Startup Hub, a major state-funded entrepreneurship accelerator, helping startups thrive in rural areas.

As we evolve, we're looking for a hands-on, thoughtful General Manager to guide our hospitality operations into a more streamlined, financially sustainable future - while maintaining the warmth and simplicity that makes Coconat so special.

Your Mission

As General Manager - Hospitality & Operations, you'll lead and refine the day-to-day systems that power our hospitality operations: accommodation, coworking, cleaning, and food.

You'll ensure that Coconat's services are simple, joyful, and high-quality -stream-lining staffing time without losing quality, improving financial performance, and helping our international team work together as one. This is a unique leadership role in a mission-driven environment, where hospitality meets social innovation and startup culture.

Your Key Responsibilities

• Oversee accommodation, coworking, cleaning, and Food & Beverage
• Ensure smooth kitchen operations - no menu planning or ordering, but strong system oversight.
• Work with the Cleaning Team Manager to simplify cleaning schedules and standards.
• Keep all services aligned with our sustainability concept
• Serve as HR lead for the hospitality and service team.
• Ensure teams self-organize their own schedules and arrange cover for shifts.
• Review staff hours monthly, following up with anyone over/under by more than 10 hours.
• Set and communicate blackout dates for vacation planning.
• Build a collaborative culture across kitchen, cleaning, maintenance, and garden teams.
  
• Take ownership of our Property Management System (PMS) and related tools.
• Lead the shift toward leaner operations:
  • Introduce/refine digital check-in
  • Stream-lining staffing time without losing quality
  • Lower food and operational costs
• Document and improve internal processes across the board.
  
• Work directly with the founders to align operations with budget goals.
• Bring ideas to support Coconat's continued growth as a flagship for rural innovation.
• Collaborate with the Flämingo Startup Hub team to align hospitality services with the needs of visiting entrepreneurs, startup teams, and residency participants.

Who You Are

• You have experience managing hotel, hostel, or guesthouse operations - ideally in a small, independent, or community-focused setting.
• You are committed to the team and will be on-site (some flexibility possible)
• You're structured, calm, and confident - able to lead with clarity and kindness.
• You understand hospitality, but also want to make it better and leaner.
• You're fluent in German and English.
• You're excited by systems, people, processes - and ready to own your role.
• Bonus if you've worked in:
  
  • Coworking / coliving
  • Sustainable tourism
  • Social enterprise or startup support
    

What We Offer

• A leadership position at one of Germany's most recognized workation and coliving spaces
• A chance to be a part of Flämingo Startup Hub, supporting entrepreneurship in Brandenburg
• A collaborative, purpose-driven international work environment
• Additional support for your personal and professional development.
• A beautiful rural location with a strong community of makers, thinkers, and changemakers
• Fair pay within a purpose-driven organization

How to Apply

Please send us:

• Your CV
• A short letter of motivation telling us why this role excites you
  

Deadline: Rolling applications until filled
Interviews begin: 8 September 2025