Gateway Key Worker

This role plays a key part in the day-to-day delivery of the work of Gateway Women's Centre. Working alongside the team you will carry out practical tasks to serve our clients as well as providing direct support and signposting on areas such as housing, welfare, local services and mental health.

As well as practical support and activities, you will take part in and lead activities that share the gospel with our clients and contribute to their social and spiritual wellbeing.

Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Please note: A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010

Main duties:

Preparation for, delivery of and pack down of drop-ins including cleaning, food and drink preparation and room layout.

Creating a welcoming and judgement-free environment for our clients

Planning and delivering activities for clients including art, wellbeing, games, Bible studies and other activities. Where required, liaising with external group facilitators.

Completing relevant administrative tasks including writing case notes and sending reminders to women.

To provide emotional (listening) support to women. This may take place within the context of group activities or one to one settings, including face-to-face appointments, phone calls, texts, emails, meetings in the community or home visits.

To provide practical support, including supporting women with making phone calls and filling in forms, applying for grants, accompanying women to appointments and meetings, researching information, signposting and advocacy-style support.

By drawing on your own Christian faith, to offer Christian support to women, within the Christian culture and ethos of OTF. This may take place in group or one-to-one settings.

Providing goal based one-to-one support for clients and supporting with applications, referrals and other needs identified

Meeting the practical needs of our clients by supporting with food and distribution of essential items

Identifying any wellbeing or safeguarding needs that need further action or support

Leading and participating in Bible studies, prayer time and other faith-based activities in the centre

Key attributes and experience required for the role:

Ideally experience and knowledge of working with people with complex and multiple needs, or a demonstrable willingness to learn (training can be provided)

Ideally experience and knowledge of local services, or a demonstrable willingness to learn (training can be provided)

A passion for seeing women thrive and lives transformed practically, emotionally and spiritually

Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

Excellent organisational and time management skills

High level of integrity, professionalism and confidentiality

Proficient in Microsoft Office

A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Please note that this post is open to women only under the Equality Act 2010.

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life s challenges.

Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks,

Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.

As a Christian organisation we seek to live and work by our values:

Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

Unity: we achieve more together (Ps 133, Eph 4:3)

Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.