Garden Centre Management - Manager

Squires Garden Centre, Haliford Road, Shepperton, London, City of, United Kingdom

Job Description

Posted Friday 1 May 2026 at 00:00

Your primary responsibility will be to provide management support to one of our award-winning Garden Centres. Working closely with the Operations Manager to help the business to succeed.

Responsibilities

• Generate new ideas for building sales and profit and communicate them effectively to teams
• Ensure excellence of customer service is achieved throughout the centre
• Work closely and effectively with product managers to ensure purchasing is within the company product range
• Participate constructively in all management meetings
• Maintain excellent standards of merchandising and housekeeping in accordance with company guidelines
• Work closely with Product Managers as part of the annual range review process
• Understand the business plan and actively participate in delivering its goals
• Create performance monitors for product, service and people performance and review them regularly
• Appropriately plan and utilise department resources to achieve targets

Qualifications

• Proven experience of working in a similar role within a retail environment is essential
• Organised, self disciplined with a positive, collaborative attitude
• Knowledge of plant and sundries is essential

Squire's is a family owned group of 17 garden centres based in Surrey, Sussex, Middlesex and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.

We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer focused environment.

Rewards & Benefits

• Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service
• Holiday (including bank holidays) - 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service
• Bonus - Non contractual bonus at Christmas, based on the profit of the company in any financial year (first year dependent on start date)
• Pension - Defined Contribution Pension Plan to new employees; if you pay into the plan and meet the government criteria, the company will too and the contributions will be invested
• Attendance reward - After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro rata) will be added as a "Thank you"
• Made A Difference Scheme (M.A.D) - Reward scheme for team members who make a difference through outstanding customer service, over and above normal duties or initiatives that have grown the business. A monthly winner is selected and receives a gift
• Learning & Development - Wealth of learning opportunities to enhance and develop your skills and confidence
• Birthday - After 6 months' service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years' service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours)
• Cycle2Work scheme - After 1 year's service, a government initiative offering 25% to 39% saving on new cycling equipment; cost is deducted from pay over 12 or 19 months
• Child's first day at school - After 1 year's service you can come in late and go home early on your child's first day of school
• RHS Membership or a Tree / Shrub - After 1 year's service, employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership
• Employee Assistance Programme (EAP) - After 2 years' service employees are eligible to join an EAP providing wellbeing resources
• Retirement - After 15 years' service, if you are retiring and have over 15 years' service, your contracted hours will be reduced by a fifth but your pay will remain the same for the final 3 months
• Free Parking - Available to all employees in designated parking areas on our site