Fundraising Operations - Senior Executive

Are you passionate about making a real difference and keen to support fundraising across the British Heart Foundation (BHF)?

Join us as our Senior Fundraising Operations Executive and play a vital role in driving income growth by supporting a variety of fundraising teams - Corporate, Community, and Philanthropy - each with their own unique specialisms and approaches.

This is an exciting opportunity to work at the heart of our Partnership and Relationship Fundraising Operations team, providing expert guidance on systems, processes, and strategic planning to empower supporter-facing colleagues.

In this dynamic role, you ll lead on relationship management, support impactful stewardship, and drive innovative operational activities that help maximise our fundraising potential. You ll collaborate with diverse teams on cross-charity projects, contribute to best practice ways of working, and help shape the future of our fundraising operations.

With responsibilities spanning planning, compliance, reporting, and finance, you ll be at the centre of activity, ensuring our processes are robust, compliant, and efficient.

We offer a vibrant working environment, meaningful development opportunities, and the chance to connect with inspiring colleagues - all while contributing to the growth and success of our fundraising efforts. If you are proactive, solutions-focused, and eager to make a lasting impact, we would love to hear from you!

About You

We re looking for a proactive, adaptable individual with strong interpersonal and communication skills who is passionate about making a difference.

Experience in project management - covering scoping, design, delivery and evaluation - is essential, as is a sound understanding of budgets and financial processes. We value those who can write clear documentation for diverse audiences, develop and maintain stakeholder relationships, and implement effective operational processes and training.

As our ideal candidate, you can demonstrate analytical thinking, creativity and attention to detail, working methodically and with precision even under pressure. You can manage conflicting priorities, adopt new skills quickly, and handle sensitive information discreetly in line with organisational procedures.

You are IT literate, comfortable working with Microsoft Office packages including Excel, PowerPoint and Planner, and have experience of using CRM databases such as Raiser s Edge, Salesforce or Microsoft Dynamics.

If you are a resilient, committed team player, we would love to hear from you.

Working arrangements

This is a Fixed Term Contract until January 2027, covering an internal secondment. Start date ASAP.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.