Fundraising and Stewardship Officer

The Fundraising and Stewardship Officer plays a vital role in supporting the long-term sustainability and growth of our organisation s charitable mission. In the current landscape of increasing demand for services and competitive funding environments, strategic and relationship-driven fundraising is more critical than ever.

This role is vital to the growth of our income, building relationships with donors and funders, and ensuring their long-term support through excellent stewardship, prospect research and strategic pipeline development

This role exists to develop and deliver effective fundraising campaigns, build and maintain strong relationships with donors and funders, and ensure exceptional stewardship that encourages continued and increased support. Working closely with the senior leadership team and wider organisation, the officer will contribute to a culture of philanthropy, helping to secure vital income through a diverse mix of streams such as individual giving, legacies, corporate partnerships, community fundraising and trusts and foundations.

Through tailored communication, impact reporting, and donor recognition, the Fundraising and Stewardship Officer will ensure that all supporters feel valued and connected. This person centred approach not only helps meet immediate funding goals but also builds a loyal, long-term supporter base, enabling the organisation to deliver meaningful impact in the communities it serves.

MAJOR DUTIES AND RESPONSIBILITIES

• Develop and deliver a multi-channel individual giving operational plan that supports donor acquisition, retention, and re-engagement, across online and offline platforms.
• Take ownership of a portfolio of lower-value (up to £5k) trusts and foundations, including community foundations, and contribute to the development of applications for mid-tier funders in collaboration with the Income Generation and Fundraising Lead.
• Maintain and update the income generation pipeline, tracking donor and funder stages, communications, deadlines and actions, and supporting internal reporting.
• Undertake regular prospect research to identify potential new individual donors, corporate partners, community groups, and trusts/foundations, maintaining a prospect tracker with recommendations for cultivation.
• Design and deliver fundraising campaigns and activities tailored to individual donors, including regular giving opportunities, payroll giving, donor clubs and high-net-worth cultivation.
• Manage the processing and stewardship of all individual donations and enquiries including prompt and appropriate acknowledgements, follow-up, and personalised engagement activity.
• Maintain and oversee the fundraising CRM/database (e.g. Donorfy, Raiser's Edge, Salesforce), including updating records, running reports, creating segments, and supporting targeted communications and mailouts.
• Ensure all data is managed in compliance with GDPR and internal policies, contributing to best practice around data security, consent, and supporter preferences.
• Contribute ideas and input to the development of new income streams and supporter journeys.