Full Time Supervisor, Calvin Klein - Cotswolds Designer Outlet

About the Role

The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through passion and belief in our brands.

Responsibilities

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
• Support the management team in managing all personnel, product and merchandising functions, business processes, and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate with staff about all marketing and sales promotions.
• Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
• Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy and ensure everyone receives consistent training on product knowledge and store maintenance.
• Achieve company standards and goals for personal sales results: sales vs budgets, sales per hour, and units per transaction.
• Perform manager on duty functions and manage store opening/closing operations and the sales floor.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure staff accountability for building a repeat customer base by providing unparalleled spirited service.
• Ensure "door to floor" best practices with visual merchandising directives for the sales floor and back room are executed; continually review these to maintain consistency.
• Work with the management team to build a talent pool for key positions, including potential successors.

Qualifications

• Previous track record of supervisory or specialist roles within a premium or luxury brand.
• Experience in people management and the ability to resolve conflict and unproductive disagreements.
• Effective communication skills with the ability to cultivate belonging.
• Collaborative mindset that wins and recognizes the contributions and achievements of others.
• Courageous in giving feedback that promotes positive behavioral change.
• Fast adaptation and ability to work at a pace consistent with retail demands.
• Energetic presence on the shop floor that inspires trust.
• Approach all issues with a 'can do' mindset and make informed in store decisions.

Benefits

We offer a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility. This program supports associates at home and at work and includes health, wellness, and financial benefits tailored to meet diverse needs.

Equal Opportunity Statement

PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, or military status. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience, and potential.