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Frontline Support & Trust Ops
Posted 2 days 1 hour ago by Forlais Group Ltd
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Forlais Group Ltd is seeking a customer-support professional to lead and coordinate EvaEsi user care from the UK. You will manage the support inbox, resolve billing questions, and address account issues while crafting clear, helpful replies.
You'll escalate complex problems to the appropriate teams and help surface recurring patterns to the product team, contributing to a smoother user experience.
Forlais Group Ltd
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