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Frontline Support & Trust Ops

Posted 3 hours 9 minutes ago by Forlais Group Ltd

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Forlais Group Ltd is seeking a customer-support professional to lead and coordinate EvaEsi user care from the UK. You will manage the support inbox, resolve billing questions, and address account issues while crafting clear, helpful replies.

You'll escalate complex problems to the appropriate teams and help surface recurring patterns to the product team, contributing to a smoother user experience.

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