Frontline Housing & Resident Services Advisor

The Neighbourhood Management team at the Royal Borough of Kensington and Chelsea seeks a Resident Services Officer to provide frontline support across housing and neighbourhood services. You'll handle face-to-face, phone, email and virtual inquiries, ensuring residents receive high-quality service with empathy and professionalism.

You'll support a range of housing management tasks, including mutual exchanges, tenancy visits and Right to Buy applications, while collaborating with internal teams