Front Office Team Leader

Location: art'otel London Battersea Power Station, United Kingdom

Salary: £14.46 plus incentive (10% of room upgrade, £1 per breakfast voucher, and £2 per restaurant voucher)

We are recruiting for Front Office Team Leader at our first art'otel in London! This premium lifestyle hotel is situated in the heart of the new, iconic Battersea Power Station development. Located on Electric Boulevard, the 164-key art'otel London Battersea Power Station is in the vibrant neighborhood offering restaurants, bars, shops, and galleries amidst striking architecture surrounding the historic Battersea Power Station.

As our Front Office Team Leader, you will receive:

• Salary: £14.46 per hour plus great benefits
• Two wellness days per year, with a starting holiday entitlement of 30 days annually-including bank holidays-with increases based on service length!
• Heavily discounted hotel rates (also applicable to Radisson Hotel Group properties and for friends & family)
• F&B discounts at our restaurants and bars (for your entire party)
• Access to 40% of your pay before payday via Wagestream
• Recommend a Friend scheme - up to £750!
• Vitality at Work scheme with gym discounts and more
• Ride to Work scheme & free cycling lessons
• 24/7 Employee Assistance Programme
• Rota provided 2 weeks in advance
• Departmental productivity & service incentive scheme
• Benefit Hub - discounts at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniforms
• Annual staff parties and events

As a Master of your Craft, you will

• Have excellent detailed knowledge of Front Office operations
• Possess extensive front office experience in a hotel setting
• Ensure guests' needs are satisfactorily met
• Lead by example, motivating, training, and inspiring the front office team members
• Be proficient with Microsoft Office and have excellent knowledge of Opera
• Have previous experience as a Front Office Supervisor or Team Leader, Reception Supervisor, or Receptionist in a hotel

If you share a passion for art, culture, and hospitality, art'otel is where talents will feel at home. We aim to inspire guests to be creative and discover the arts; by providing sensational service, enriching their knowledge, and encouraging their passion for art and the finer things in life.