Front Office Supervisor

Front Office Supervisor (HOT0CGS7)

You will join the Front Office team, working in the reception area of the hotel and supervise and deliver front office operations smoothly and efficiently. You will handle guests' queries and complaints, creating memorable experiences for guests and colleagues.

Work Location

Hilton Birmingham Metro National Exhibition Centre, Birmingham, B40 1PP

Benefits

• Hourly Rate£13.15
• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your career - your next position could be as an Assistant Front Office Manager
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member's areas

Qualifications & Skills

Are you an ambitious hotelier with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!

We welcome applicants of all backgrounds. This position is suitable for candidates who possess the above attributes.