Front Office Supervisor - Guest Experience & Team Lead

Leaf Hospitality in Sheffield is seeking a passionate Reception Supervisor to lead the front desk team. In this role, you will take charge of both supervisory and hands-on reception tasks, inspiring and mentoring your colleagues while ensuring excellent guest experiences.

Key responsibilities include managing guest check-ins and check-outs, handling escalated inquiries, and supporting recruitment and training processes. The position offers competitive pay, discounted stays, and numerous development opportunities.