Front Office Receptionist/Guest Relations Associate

We are currently inviting applications from experienced Front Office professionals with 1-2 years' 4 /5 hotel experience to join our team.

As part of the Front Office team, you will assist in the day to day operations of the department, including reservations, guest check in and check out, room allocations, billing, and being the main point of contact for our guests.

• 1-2 years' previous 4 /5 hotel front office experience
• Fluent written and spoken English
• Experience with Hotsoft and Tablepath (preferred)
• Excellent communication, administrative and organisational skills
• A genuine passion for delivering exceptional guest service

• Provide a warm, professional welcome to all guests
• Handle reservations, guest enquiries and correspondence efficiently
• Ensure accurate billing and smooth check in/check out procedures
• Maintain clear communication with colleagues and management
• Uphold the highest standards of presentation, service and security

Hours: 8 hour shifts, five days over seven, including weekends and bank holidays.

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.