Front Office Manager

Front Office Manager

Chelsea Harbour Hotel and Spa are looking for a passionate Front Office Manager who can deliver our unique guest experience, from their arrival, through their guest journey to their departure; delivering excellent guest service will underpin everything you do while working in a collaborative and supportive way with other hotel areas. Working alongside Room Division Manager, this is very much a 'face of the business' role, and therefore requires excellent client and staff communication skills.

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

Front Office Manager experience and skills

• Ideally experience in a similar position within a luxury 4 or 5 star environment is desirable
• Current experience within a hotel or similar environment
• Front Office Manager will have an excellent communicator and be able to connect with all levels in the business with the ability to motivate your colleagues.
• Effective organisational skills; able to prioritise tasks and self manage a workload
• Excellent personal presentation with a warm and welcoming personality.
• Friendly, approachable and professional
• Have a strong eye for details

In return, we offer

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme