Front Office Leader: Guest Experience & Revenue Growth

HLG-Front Office in Horley is seeking a Reception Manager to lead the front office team, ensuring exceptional guest service. The role requires strong leadership and communication skills, a proven track record within a 4-star hotel, and the ability to handle pressure. Responsibilities include managing feedback scores and supervising daily operations. The position offers competitive salary and additional perks like discounted rates and recognition programs as part of the Arora group.