Front Office Leader: Guest Experience & Operations

IBIS London Shepherd's Bush is seeking a Front Office Team Leader to oversee check-in/check-out, reservations and guest services, ensuring a smooth operation and a warm welcome for every guest. You will manage group reservations, address complaints, and support training to maintain high service standards.

Join Accor's global hospitality network, promote the ALL loyalty program, and collaborate with management to meet hotel goals while leading a cohesive team in a dynamic environment.