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Front Office Leader: Guest Experience & Operations

Posted 16 days 1 hour ago by Hilton Worldwide, Inc.

£60,000 - £80,000 Annual
Permanent
Full Time
Hospitality & Tourism Jobs
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
A leading global hospitality company is seeking a Front Office Manager for the Embassy Suites by Hilton Birmingham. In this full-time role, you will oversee daily front desk operations, ensuring a warm welcome and efficient service for guests. You will support and train front desk team members, resolve guest concerns, handle administrative tasks, and maintain service standards. Candidates should have a high school diploma and relevant experience in a hotel environment. This position requires flexibility, strong communication, and problem-solving skills.
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