Front Office Lead - Guest Experience & Operations

Thorpe Park Resort in Chertsey is seeking a Front Office Manager to lead operations at Thorpe Shark Cabins. The role requires strong leadership skills, excellent communication, and a proactive mindset to ensure outstanding guest experiences. Candidates must have a background in hospitality, ability to handle complaints, and familiarity with hotel systems like Opera and Visionline. Benefits include a monthly bonus based on guest satisfaction and discounts on merchandise and experiences.