Front of House Team Member (Bank)

Job Overview

Front of House Team Member Kingston FWC Customer Bank Part time £13.10 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad hoc basis to suit the needs of the business and your availability. Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training on site, due to covering Lifeguard breaks

Qualifications and Skills

• Excellent communication skills, both face to face and over the phone
• Flexible, motivated and with plenty of initiative
• Basic computer skills, including Word and Excel
• Confidence and empathy to provide excellent customer care to all sorts of people

Benefits

• Holiday in line with the Working Time Directive
• Access to our Pension Scheme
• Discounted gym membership at £35.00 a month