Front of House Team Member - Leamington

Salary: Enjoy a fantastic 20% off at all our venues for you and your friends and family. Sip on complimentary hot drinks during your shifts or when you drop by to catch up with your colleagues. Dive into well-being with exclusive access to Wisdom, our employee Well-Being App. Fuel your future with internal development programs within The Steamhouse, because we believe in growing together!

Ready to be part of a fast-growing, people-focused company serving incredible food, specialty coffee, and memorable experiences every damn day?

Since 2016, The Steamhouse has built its reputation around bagels, espresso, and doughnuts, creating vibrant spaces where customers and teams feel at home. We're now looking for an enthusiastic Front of House Team Member to join our team and help deliver the Steamhouse experience.

About the Role

As a Front of House Team Member, you'll be at the heart of the customer experience. From preparing our signature filled bagels and serving specialty coffee to creating a welcoming atmosphere, this Front of House Team Member role is all about energy, teamwork, and delivering exceptional service.

The ideal Front of House Team Member is confident, friendly, and passionate about hospitality, with a strong focus on quality and customer care.

Why Join Us?Work in a Positive Team Environment

Be part of a collaborative and supportive team that values passion, personality, and hard work.

As we continue to grow, there will be opportunities for development and progression within The Steamhouse.

Work with premium ingredients, fresh bakery products, and quality coffee every day.

Benefits

• 20% staff discount across all venues
• Complimentary hot drinks during shifts
• Access to our employee wellbeing app, Wisdom
• Ongoing training and development opportunities

Key ResponsibilitiesCustomer Experience

• Deliver friendly, welcoming, and professional customer service
• Serve guests confidently at both table and counter service
• Help customers with product recommendations and menu knowledge
• Ensure every customer has a positive experience

Food & Beverage Preparation

• Prepare food items, including our signature filled bagels, to company standards
• Ensure all food and drinks are presented to high quality standards
• Support food prep and service readiness throughout the day
• Process customer orders accurately using the till system
• Deliver food and drinks efficiently and professionally
• Clear tables and maintain a clean customer environment

Teamwork & Operations

• Work collaboratively with both front and back of house teams
• Support different areas of the business when required
• Maintain high standards of cleanliness, hygiene, and food safety

What We're Looking For

• Positive attitude and strong communication skills
• Ability to work efficiently in a fast-paced environment
• Passion for food, coffee, and delivering great service
• Reliable, organised, and a strong team player

What Success Looks Like

A successful Front of House Team Member consistently delivers excellent customer service, prepares food and drinks to a high standard, maintains cleanliness and hygiene, and contributes to a positive, energetic team environment.

If you're a motivated Front of House Team Member looking to grow with an exciting hospitality brand, we'd love to hear from you.

Discounted or free food

What days and times are you available to work?

It's your last day on earth, what's going in your bagel!?