Front of House Team Leader

Ware, Hertfordshire, United Kingdom, SG12 9DW

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Waterside Inn.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us

We're a small batch of handpicked locals - your home for British hospitality. Regardless of the occasion, we're here to serve great-tasting food and drink, with our guests at the heart of everything we do. As the name suggests, The Waterside Inn is a charming traditional pub perched on the edge of the River Lea in Ware. Our beautiful location makes us the perfect spot for a relaxing drink taking in the river views, with a wide range of cask and craft ales, wines, spirits and crafted cocktails to choose from. For something a little more indulgent, our extensive food menu boasts everything from Sunday roasts to seasonal specials and heart warming desserts.

What's in it for you?

• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream - Early access to your earned wages

To be considered for the Front of House Team Leader position at The Waterside Inn you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Waterside Inn directly.