Front of House Staff

Location: Luxury Hotel, Liverpool
Employment Type: Temporary / Flexible
Salary: £15 per hour

About the Role

Barfection Events is looking for experienced, professional, and polished Front of House Staff to join our team working within a prestigious high-end hotel in Liverpool.

This role is ideal for confident hospitality professionals who take pride in delivering exceptional service in an elegant hotel environment. You will play a key role in creating an outstanding guest experience, with a strong emphasis on food service, table service, and attentive guest care.

You'll be expected to deliver service to a consistently high standard, from welcoming guests and taking orders through to serving food, clearing tables, and ensuring every guest receives attentive and professional service throughout their visit.

Key Responsibilities

• Provide exceptional front of house service to hotel guests and event attendees
• Welcome guests professionally and create a warm, polished first impression
• Provide attentive table and food service throughout each guest's experience
• Take food and beverage orders accurately and confidently
• Serve food and drinks efficiently while maintaining high service standards
• Have a strong knowledge of menu items and confidently answer guest questions
• Ensure food is delivered to the correct guest and presented to an excellent standard
• Monitor tables throughout service and anticipate guests' needs
• Clear and reset tables quickly, quietly, and professionally
• Maintain immaculate standards of table presentation, cleanliness, and hygiene
• Assist with breakfast, lunch, dinner, afternoon tea, private dining, functions, and hotel events
• Support with service preparation, setup, and breakdown
• Communicate effectively with the kitchen, bar, supervisors, and wider hotel team
• Handle guest requests professionally and escalate any issues when required
• Follow all hotel procedures, food hygiene requirements, and health & safety standards
• Represent Barfection Events with a professional, positive, and service-focused attitude at all times

Ideal Candidate

• Minimum 6 months' experience in hospitality, waiting, hotel, or restaurant service is essential
• Experience with food and table service is highly desirable
• Confident taking orders and serving food to guests
• Professional, polished, and well-presented
• Excellent customer service and communication skills
• Comfortable working within a high-end hotel or luxury hospitality environment
• Able to maintain a calm and professional approach during busy services
• Strong attention to detail and a genuine passion for hospitality
• Reliable, punctual, and able to work effectively as part of a professional team
• Comfortable standing for extended periods and working busy shifts
• Flexible availability, particularly for evenings, weekends, and hotel functions, is highly desirable

What We Offer

• £15 per hour
• Flexible temporary work
• Professional and supportive working environment
• Opportunity to build experience within luxury hospitality
• Opportunities to expand your professional network across Liverpool's hospitality industry
• A role where quality food service and exceptional guest experience are at the heart of what you do

If you have at least 6 months of hospitality or waiting experience and take pride in delivering excellent food and table service, we'd love to hear from you.