Front of House Manager - Belfast

Front of House Manager - Belfast

• 40 hours per week
• Monday - Friday
• 31,000 per annum
• UK&I Bonus Plans

Check your local transport links here: Plan Your Journey Traveline - BT1 4GF

Join Sodexo as a Front of House Manager at Belfast Erskine House, BT1 4GF, leading and supporting teams across cleaning, catering, reception, post room. You'll play a key role in delivering excellent service, achieving KPIs, and ensuring a smooth day-to-day operation.

What you will do:

• Supervise and engage teams across soft FM services.

• Maintain service standards in line with SLAs and KPIs.

• Support weekly KPI reporting and ensure compliance with health & safety and food safety.

• Provide training and guidance to team members.

• Step up to cover management responsibilities when needed.

• Build strong client and customer relationships.

• Ensure stock, equipment, and resources are managed securely.

What You Bring:

• Experience in cleaning, catering, or front-of-house operations.

• Strong verbal and written communication skills.

• Ability to work independently and as part of a team.

• Attention to detail and commitment to standards.

Desirable:

• Previous supervisory experience.

• Knowledge of food safety, health & safety, and MS Office tools.

• Problem-solving and leadership skills.

What we offer:

• Training and professional development opportunities.

• A supportive team environment.

• Opportunities for career progression.

• The chance to make a real impact in a visible, people-focused role.

• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.