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Front of House Experience Lead (Duty Manager)

Posted 23 hours 23 minutes ago by Career Choices Dewis Gyrfa Ltd

Permanent
Full Time
Hospitality & Tourism Jobs
Staffordshire, Stoke-on-trent, United Kingdom, ST1 1
Job Description

Career Choices Dewis Gyrfa Ltd is seeking a Customer Experience Duty Manager based in Stoke-on-Trent. In this role, you will lead the Front of House operation, ensuring that clients and customers receive a premium experience during events. You will manage the team, oversee event hosting, and maintain compliance with relevant regulations.

This position requires strong leadership, excellent communication skills, and the ability to think creatively to enhance customer experience. A proactive attitude and enthusiasm for live entertainment are essential.

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