Front of House Carriages Restaurant - 20 hours

About The Role

Carriages is based in the heart of Herefordshire and is a unique restaurant experience. Our aim is to showcase the many ingredients Herefordshire has to offer and deliver a unique experience to all our guests.

We have a fantastic opportunity for a Waiter/Waitress to join our Front of House Hospitality Team at our Hereford site at Whitestone.

Reporting to the Restaurant Manager, you will provide a high-quality level of customer service ensuring all front-of-house activities and environments are maintained to the highest standards.

You will use your communication skills and friendly demeanour to help customers understand all options available and provide insights that will ensure customers return again and again.

Responsibilities

• Deliver a seamless and attentive dining experience to guests.
• Manage a section with confidence and precision.
• Demonstrate product knowledge, including food, wine, and allergens.
• Work closely with the kitchen and front-of-house team to ensure service excellence.
• Uphold high standards of presentation, cleanliness, and professionalism.

Hours & Compensation

This role offers 20 hours per week, worked in line with the rota, with the ability to cover the main core services Thursday & Friday evenings 4pm 11pm, Saturday 11am 11pm and Sunday 10am 5pm. There may also be opportunities for additional hours, depending on the requirements of the rota and business needs. Competitive pay, plus gratuities, ongoing training and development opportunities, staff meals and benefits.

About You

• Previous experience in a fine dining or high-end hospitality environment desirable.
• Passionate about food, wine, and exceptional service.
• Proven communication and interpersonal skills.
• Remains calm, polished and professional under pressure.
• Flexible to work evenings, weekends and bank holidays.

Benefits

Competitive pay, gratuities, supportive and professional team environment, ongoing training and development opportunities, staff meals, benefits including a defined contribution group pension scheme, income protection, life assurance, health and wellbeing options such as private healthcare cover and on-site gym.