Front-of-House & Inclusive Experience Leader

The Octagon Theatre Trust Ltd. in Bolton is seeking a Customer Experience Manager to lead front-of-house operations and ensure outstanding service for audiences. The ideal candidate will have experience in front-of-house leadership, a solid understanding of theatre operations, and skills in customer care.

This role involves planning and delivering high standards of welcome and inclusion, leading the front-of-house team, and collaborating to provide a seamless experience for all visitors. Proactive attitudes towards access and inclusion are essential.