Front Desk Supervisor & Guest Experience Lead

Dunluce Lodge in Portrush, a 5-star luxury resort, seeks an Assistant Reception Manager to lead the front office and shape the guest experience from check-in to check-out. This is a pivotal role in one of Northern Ireland's most anticipated openings.

You will mentor the front desk team, handle reservations and guest relations, and ensure smooth operations using Opera PMS. The role requires leadership, calm under pressure, excellent communication, and a commitment to hospitality excellence across